The Building Maintenance Industry

Included among the service types within the building maintenance industry are carpet and hard floor cleaners, handyman services, HVAC, janitorial, landscape, painters, plumbing, pressure washers, and snow removal.  

Globally some 30 to 50 of the larger Building Service Contractors (BSC)  providers command most of the available contracted floor space. This is primarily because they have more resources, which gives them a competitive advantage over the smaller BSC providers across the United States alone. The result; the “Big Guys” control the lion share of the BSC industry valued at $176.5 billion annually in the US.

SMALLER GUYS

Smaller BSC (the Davids), on the other hand, are typically those with 500 or fewer employees, earning less than $5 million annually according to the Small Business Administration (SBA).  They often:

• Purchase supplies that tend to be far less expensive when purchased in volume, which the BIG GUYS can do more readily. More often than not, the smaller BSC are charged higher rates for the same product(s), 

• Don't have access to reasonability priced business tools that can help them win more and better manage contracts and business,

• Don't track job performance accurately, which leads to cost overruns and poor service quality,

• Have difficulty understanding how to use digital-age solutions  to promote their goods and services to a larger audience of prospects, online,

• Don't have the inability to offer employee benefits, such as healthcare for fear of breaking the bank, which contributes to the high cost of employee turnover,

• Reduces their profit margins, resulting in a greater likelihood of going out of business sooner rather than later.